Behavioural Finance Consulting

Risk Tolerance

Risk Tolerance Questionnaires Don’t Tell the Whole Story

Risk tolerance questionnaires are widely used in investment advisory to assess clients’ attitudes toward risk. However, these tools often provide only a partial view. Traditional assessments struggle to capture the full spectrum of an investor’s cognitive, psychological, and behavioural traits—highlighting the need for a deeper and more dynamic approach to profiling. Relying on self-reflection and hypothetical scenarios often fails to reflect how investors truly behave under real-world financial stress. Using a one-off, static assessment for a long-term and evolving trait like risk tolerance is fundamentally inadequate. Reducing such a complex construct to a short questionnaire risks producing inconsistent, incomplete, and potentially misleading results. Understanding real behaviour—not just stated or one-time preferences—is key to creating effective assessments that support investors in building long-term financial strategies.

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Key Elements in Investment Suitability

Assigning an appropriate portfolio to a client requires a deep understanding of their financial goals, personal preferences, and financial capacity. For accurate investment suitability assessment, the risk assessment framework must consider four critical dimensions: financial capacity (quantitative dimension), psychological tolerance to risk (qualitative dimension), financial knowledge and experience (cognitive dimension), and ESG values (values-based dimension). These dimensions offer a robust foundation for structuring investment recommendations that align not only with the client’s financial needs but also with their psychological comfort and personal values. Integrating these perspectives into suitability assessments fosters informed decision-making, enhances client satisfaction, and supports comprehensive risk management over time.

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