Behavioural Finance Consulting

Behavioural Finance

Risk Tolerance Questionnaires Don’t Tell the Whole Story

Risk tolerance questionnaires are widely used in investment advisory to assess clients’ attitudes toward risk. However, these tools often provide only a partial view. Traditional assessments struggle to capture the full spectrum of an investor’s cognitive, psychological, and behavioural traits—highlighting the need for a deeper and more dynamic approach to profiling. Relying on self-reflection and hypothetical scenarios often fails to reflect how investors truly behave under real-world financial stress. Using a one-off, static assessment for a long-term and evolving trait like risk tolerance is fundamentally inadequate. Reducing such a complex construct to a short questionnaire risks producing inconsistent, incomplete, and potentially misleading results. Understanding real behaviour—not just stated or one-time preferences—is key to creating effective assessments that support investors in building long-term financial strategies.

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The Hidden Value in Financial Product Marketing

Financial products pose unique challenges in marketing due to their intangible nature, long-term impact, and complex structure. Unlike everyday consumer goods—where decisions are driven by sensory experience, intuition, immediacy and emotions—financial products demand clear understanding, analytical thinking, trust, and a strong grasp of delayed value. Understanding the key differences between these two categories reveals why traditional marketing approaches often fall short in financial services. Effective financial marketing must blend analytical clarity with emotional resonance to engage clients and support confident, long-term decision-making.

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